Frequently Asked Questions

No. Our guidance is completely free to families. We're compensated by the senior living communities when a placement is made.

We only recommend communities we've personally vetted and would feel comfortable placing our own loved ones in.

Assisted living, memory care, independent living, and board & care homes — depending on your loved one's needs.

We can assist with both urgent placements and long-term planning. In urgent cases, we often help families find options within 24-48 hours.

We're locally owned, not a big call center. That means personalized guidance, fewer phone calls, and recommendations based on real knowledge of the communities in your area.

No. We protect your privacy. You won't be bombarded with sales calls from multiple communities.

We understand this is an emotional decision. We can help you navigate conversations with your loved one and explore supportive communities that feel like home.

We personally visit and evaluate communities, checking for quality of care, cleanliness, safety, and overall environment. We only recommend places we would trust with our own family.

Families use a variety of resources such as personal savings, pensions, retirement accounts, selling a home, reverse mortgages, long-term care insurance, Veterans Aid & Attendance, or Medi-Cal programs. We can help you explore the best options for your family.

Yes, a reverse mortgage allows seniors to tap into the equity in their home to cover care expenses. We can connect you with trusted mortgage professionals who specialize in these programs.

Selling a home is one of the most common ways families fund senior care. As a licensed real estate broker and Seniors Real Estate Specialist (SRES), I can personally guide you through this process with compassion and expertise, ensuring a smooth transition and the best outcome for your family. James Jones Broker DRE Lic. # 01326696

In many cases, yes. Policies vary, but long-term care insurance can help offset the costs of assisted living, memory care, and other support. We can help review your options and connect you with professionals who specialize in claim assistance.

Aid and Attendance is a VA program that provides monthly financial assistance to qualifying veterans and surviving spouses to help cover senior care. We can guide you to trusted resources that assist with eligibility and applications.

The Assisted Living Waiver is a Medi-Cal program that allows eligible seniors who need a nursing-home level of care to instead live in an assisted living community. We can help you determine if your loved one may qualify and connect you with providers who participate in this program.

Medicare generally does not cover assisted living, but Medi-Cal may help with certain long-term care services, including through programs like ALW. We can point you to trusted specialists who can help with applications and approvals.

Yes. We specialize in guiding families through the unique challenges of memory care placement and helping you find the right fit

That's actually the best time to reach out. We can walk you through the process and reduce stress before things become urgent

No. We explore a wide range of options so you can make the choice that best fits your loved one's needs, lifestyle, and budget